Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Irene Hennessy

Irene Hennessy

April 11, 2024

5  out of  5
rating by Irene Hennessy
"They were very fast getting here and very fast getting somebody to help us they were very good"
We responded:
"Irene, Thank you so much for the wonderful 5 star review! My team strives to provide excellent customer service daily."
Profile photo of Jim DiPardo

Jim DiPardo

March 12, 2024

5  out of  5
rating by Jim DiPardo
"Its the best state farm office"
We responded:
"Jim, Thank you so much for taking the time to leave a 5 star review. We really appreciate you trusting us with your insurance. -Jon"
Profile photo of Latosha Mulhall

Latosha Mulhall

January 8, 2024

5  out of  5
rating by Latosha Mulhall
"They are always friendly, helpful, and knowledgeable! We have all our vehicles and house insured by Jon! They are so community oriented and always show up for our community! I highly recommend!"
We responded:
"Thank you so much for taking the time to leave a 5⭐️ review! We love St. James and will continue to do everything we can to support the wonderful people here! -Jon"
Profile photo of John Held

John Held

December 13, 2023

5  out of  5
rating by John Held
"Outstanding customer service and dedication to his clients. He is detailed and willing to go the extra mile - even standing out in the rain working with State Farm adjusters. We had a dwelling claim and while there were challenges, working with Jon and his team made all the difference. I would highly recommend using this agent. He is the true definition of a local agent providing personalized, dedicated and the best customer service."
We responded:
"Thank you for taking the time to share your experience with our agency, John! We strive to provide you with the customer care that you deserve and we truly appreciate your taking the time to recognize our efforts to go the extra mile! Your kind words recommending our services to others makes our day! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
Profile photo of Michele M Schierman

Michele M Schierman

September 22, 2023

5  out of  5
rating by Michele M Schierman
"We went to the Office today not sure if They could help. We explained We needed a shipping label that was supposed to be sent by email, that hadn’t arrived. Lazet Kent, was more than helpful, We were probably there over an hour. She didn’t have to help Us, and could’ve sent Us away. But She didn’t and She went out of Her way. She was very friendly and a life saver. We really appreciate her giving Us so much of her time. Thank You!!! It meant a lot to us!"
We responded:
"Michele, Thank you for taking the time to give a great 5 ⭐️ review for Lazet in our office. She genuinely loves helping people! If you ever need anything in the future you know where to find her. -Jon"
Profile photo of Nicole “Nikki” Ross

Nicole “Nikki” Ross

February 18, 2023

5  out of  5
rating by Nicole “Nikki” Ross
"Wonderful customer service! Every question I’ve had or request has been answered or handled immediately, and usually just with a phone call. I’ve never had a more pleasant experience with an insurance company and would recommend to anyone!"
We responded:
"Nikki, Thank you for the wonderful review. My team strives to provide excellent customer service daily."
Profile photo of Frenchie

Frenchie

October 14, 2022

5  out of  5
rating by Frenchie
"Great insurance."
We responded:
"Thank you so much for taking the time to leave an excellent rating. Please let us know what we can do for you in the future with any of your insurance needs. -Jon"
Profile photo of Crista Chronister

Crista Chronister

October 13, 2022

5  out of  5
rating by Crista Chronister
"Jon and his team are wonderful and more than extraordinary when it comes to customer service. I recommend them 100%."
We responded:
"Thank you so much for taking the time to leave us a 5 star rating. We really appreciate you trusting us with your car insurance . Please let us know what we can for you in the future. -Jon"
Profile photo of Andrew Shortt

Andrew Shortt

September 26, 2022

5  out of  5
rating by Andrew Shortt
"They set me a great online state farm insurance company Pittsburgh Kanas agent Jay Tematt!!¡¡!"
We responded:
"Andrew, I’m glad my team was able to help! -Jon"
Profile photo of Brandon Pennell

Brandon Pennell

September 5, 2022

3  out of  5
rating by Brandon Pennell
"Good coverage but State Farm overall is slow when it comes to claims they take their time quite a bit of waiting"
We responded:
"Brandon, I’m sorry that State Farm’s claims department did not meet your expectations. Please give me a call at the office to discuss the matter further. 573-265-8233 -Jon"
Profile photo of James Seago

James Seago

July 22, 2022

5  out of  5
rating by James Seago
"Very helpful"
We responded:
"Thank you so much for the 5 star review! We love having you as a customer and being there to help with your insurance. -Jon"
Profile photo of Hunter Watson

Hunter Watson

March 23, 2022

5  out of  5
rating by Hunter Watson
"Josh is great! He was helpful to us and very knowledgeable. I appreciate what a smooth process it was to work with him"
We responded:
"Hunter, Thank you for the 5 star review! Josh constantly goes above and beyond for his customers. I’m glad he was able to help you through the life insurance process. -Jon"
Profile photo of Danielle “Dee” Boudreaux

Danielle “Dee” Boudreaux

December 15, 2021

5  out of  5
rating by Danielle “Dee” Boudreaux
"My experience was excellent. Would definitely recommend. Very professional, thorough and accommodating. Jon Lovegreen was a pleasure to do business with, and very coherently walked me through the entire process."
We responded:
"Thank you Dee! We pride ourselves in educating our customers in all aspects of car insurance. We're honored to have earned your business. -Jon"
Profile photo of Mckalyn Bouse

Mckalyn Bouse

November 24, 2021

5  out of  5
rating by Mckalyn Bouse
"Josh is the agent I go through. He has helped me with so many questions and always has an answer. Definitely should get a raise."
We responded:
"Thank you so much for taking the time to share your experience with our agency, Mckalyn! Josh always goes the extra mile to help people out with their car insurance. -Jon"
Profile photo of ALEN

ALEN

September 30, 2021

5  out of  5
rating by ALEN
"If you need insurance go see josh I had a bunch of questions and he answered them all and took care of me thanks josh!!"
We responded:
"Allen, Thank you so much for taking the time to leave an excellent 5 star review for Josh in our office. He is very knowledgeable when it comes to car and renters insurance. Please let us know what we can for you in the future. -Jon"
Profile photo of Andrew Songer

Andrew Songer

August 14, 2021

5  out of  5
rating by Andrew Songer
"Great people doing business with them is a pleasure"
We responded:
"Thank you for the 5 stars, Drew! We are so glad we’re able to provide you with top-tier service on your car insurance. -Jon"
Profile photo of Dan Kent

Dan Kent

May 17, 2021

5  out of  5
rating by Dan Kent
"For all your insurance needs, see Josh Miller"
We responded:
"Dan, Thank you so much for taking the time to leave an excellent rating. We really think Josh is great as well. He constantly goes above and beyond for his customers. Josh specializes in life, auto, and homeowners insurance. Give him a call if you ever need anything. -Jon"
Profile photo of Bill Lewis

Bill Lewis

September 7, 2019

5  out of  5
rating by Bill Lewis
"Very helpful. So happy this is my agent"
Profile photo of Michelle Rabideau

Michelle Rabideau

August 1, 2019

1  out of  5
rating by Michelle Rabideau
"They took my son's money and won't give it back"
We responded:
"Michelle- I am sorry that your son is having a negative experience receiving his refund. I welcome the opportunity to personally help with your questions and concerns about the refund process so we can get him his money ASAP. Please give me a call at your earliest convenience to resolve the issue. Jon"
Profile photo of Christy Forstrom

Christy Forstrom

July 7, 2019

5  out of  5
rating by Christy Forstrom
"Always easy to work with."
Profile photo of Pat Medley

Pat Medley

December 4, 2018

2  out of  5
rating by Pat Medley
"Not customer friendly and sounded like they were in a hurry to get off the phone. So u went elsewhere. What they didn't know was I have 40+ years of insurance background all they would of had to write the policies. Their loss, someone else got our four policies."
We responded:
"Pat I am very sorry about your unsatisfactory experience. We pride ourselves on providing exceptional customer and claims service. I sincerely hope that you give me a call so that we can discuss this further."